FAQ
Discover the most frequently asked questions we receive at Florattica.
If you did not find the answer to your question here, please contact us.
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HOW DO I CHECK MY GIFT CARD BALANCE
To see the balance on your physical or digital gift card, see here.
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HOW DO I REDEEM MY VOUCHER
Please make a note that you’ll be using a voucher when you make a reservation online. Please let your server know that you’d like to use your voucher when asking for the bill.
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WHAT’S THE MINIMUM SPEND
A minimum spend of £25 per person is required for bookings on Fridays and Saturdays.
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WHAT’S THE AGE POLICY
We welcome children over the age of 12 until 6pm, after which Florattica becomes 18+ only.